Terms of Service

Welcome

Welcome to Emotionally Me Academy. These Terms of Service explain the rules that apply when you access our website, purchase memberships, download resources or use any services provided by Emotionally Me Academy. By using our website or becoming a member, you agree to these Terms.

These Terms are an agreement between you and Emotionally Me Ltd (company number 17350393), trading as Emotionally Me Academy ("we", "us", "our").

About Emotionally Me Academy

Emotionally Me Academy provides educational content designed to improve emotional wellbeing through learning, self-reflection and personal development, including courses, digital workbooks, downloadable resources, videos, articles, community features and membership content.

Important Medical Disclaimer

Emotionally Me Academy is an educational platform. We do not provide medical advice, psychological diagnosis, psychiatric treatment, counselling, crisis intervention or emergency support. Nothing on this website should replace advice from a qualified healthcare professional. If you believe you are experiencing a medical emergency or mental health crisis, contact your GP, local crisis team or emergency services immediately.

Educational Outcomes

Every person's circumstances are different. While Emotionally Me Academy aims to provide high-quality educational resources that support emotional wellbeing, we cannot guarantee any specific personal, emotional, medical, financial or therapeutic outcome from using our content. Your progress will depend on many individual factors beyond our control. Our resources are intended to educate, encourage self-reflection and complement—not replace—appropriate professional support where required.

Eligibility

You must be at least 18 years old to create an account or purchase a membership.

Accounts

You are responsible for keeping your login details secure, maintaining accurate account information and all activity carried out using your account.

Membership & Payments

Paid memberships provide access to the content included within your subscription. Payments are processed securely by trusted providers such as Stripe. Unless cancelled before renewal, subscriptions renew automatically. You may cancel at any time to prevent future renewals.

Refunds

Digital products and memberships may not be eligible for refunds once access has been provided, except where required by applicable consumer law. If you experience a genuine issue, please contact us and we will always aim to help.

Acceptable Use

You agree not to share your login details, copy or redistribute Academy content, upload harmful software, attempt unauthorised access, interfere with website security or use the Academy for unlawful purposes.

Community Standards

Members must treat others respectfully and must not harass, abuse or encourage harmful behaviour. We reserve the right to remove content or suspend accounts that breach these standards.

Intellectual Property

All Academy content, including courses, workbooks, branding, videos, graphics and written materials, is protected by copyright. Membership grants a personal, non-transferable licence for your own learning only.

Artificial Intelligence

Emotionally Me Academy may use artificial intelligence to assist with educational content, customer support, website features and personalisation. AI-generated information is provided for educational purposes only.

Availability

We aim to keep the Academy available at all times but cannot guarantee uninterrupted access due to maintenance or technical issues.

Limitation of Liability

To the fullest extent permitted by law, Emotionally Me Academy is not liable for indirect or consequential losses arising from use of the website or educational content. Nothing in these Terms excludes liability where it cannot legally be excluded.

Changes

We may update these Terms and continue developing the Academy by adding, improving or retiring content and features. The latest version will always be published on our website.

Governing Law

These Terms are governed by the laws of England and Wales.

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